Equality and Diversity
Longhurst & Havelok Homes (L&H Homes) is
committed to equality and recognises diversity in all areas of our
work. We seek to treat people with respect and deliver
services that meet individual need.
We encourage tolerance and respect for different lifestlyes,
beliefs and views. We value diversity and believe that everyone
should be treated with dignity and respect.
We will not discriminate or tolerate discrimination against any
person or group on the grounds of their race, ethnic origin,
religion, age, disability, gender or sexual orientation. We seek to
meet individual needs, including the specific needs of minority
ethnic, disabled and vulnerable customers.
We aim to demonstrate these values through all areas of our
business, including the new homes that we build, the staff we
employ, the way that we provide our services and how we respond to
our customers.
From time to time we may ask you to give us information about
your race, ethinc origin, gender, age, sexual orientation,
disability, religion and marital status. We use this information to
ensure that we are achieving equality and diversity in all that we
do.
If your circumstances have changed please
click here to download and complete the
'Meeting your needs form' (pdf) and send it to us at our
head office in Boston.
Meeting your needs
We will ask you how you would like us to contact you and share
information. We can do this in various ways, such as:
- written translation from English into another language
- an interpreter to translate information into another language
or by telephone or face to face
- providing information in large print
- providing information on audio-CD or in Braille
- providing access to a sign-language service
- home visits by officers
- email
- through advocates or other agencies who are supporting
you.