Useful numbers
Customer Service Centre 0800 111 4013
Income Team 0800 345 7580
Retirement Living 0845 608 8006
Home Ownership Team 0845 601 9095
Out of Hours Emergencies 0800 111 4013
We are committed to tackling antisocial behaviour (ASB) firmly and fairly. We will take timely, effective and consistent action to tackle all forms of ASB at the earliest possible opportunity. When doing so we will ensure that our response is reasonable and proportionate in terms of the scale and seriousness of the problem.
The links below explain our services further;
We will use the Just Rewards scheme to reward tenants who keep to their tenancy agreement. It is designed to encourage positive behaviour and prevent and reduce problems of ASB.
We have a specialist Antisocial behaviour co-ordinator, who works alongside our neighbourhood teams to ensure we can respond effectively to ASB complaints. This includes putting together evidence for court cases and representing Longhurst and Havelok Homes in court, so that we can respond swiftly, and cost effectively to serious cases of antisocial behaviour.
Please click below for further information about our approach to tackling ASB.
Anti Social Behaviour
For more detailed information different aspects of how we tackle ASB please visit our publications section on this website.