Do you want to make an alteration or improvement to your home?
Click here to request a form for an alteration or an improvement
Useful numbers
Service Centre 0800 111 4013
Income Team 0800 345 7580
Retirement Living 0845 608 8006
Home Ownership 0845 601 9095
Out of Hours Emergencies 0800 111 4013
Before you make any alterations to your home you must write to L&H Homes to obtain permission. We have to ensure that your home is not damaged or made unsafe. It is your responsibility to get any planning permission you need, and comply with building regulations.
An alteration is anything that is an addition or change to the property or its gas, electrical, water or drainage supply.
We would expect all improvement works to be carried out by a competent trades person. All electrical alterations need to be carried out by an NICEIC qualified electrician and you will need to provide us with a copy of the minor works certificate.
We will not give permission for you to carry out gas alterations or gas repairs to your home.
Failure to comply with the above may lead to you being charged to reinstate the works.
Examples of the most common alterations are given below but this list is not meant to be complete and you should ask us for more details before you do any work:
At the end of your tenancy you may be entitled to compensation for some approved improvements. Please ask for information.