Report a repair

When reporting a repair to Longhurst & Havelok Homes (L&H Homes) use your repair handbook  to identify the fault you want to report.

Non-Emergency repair on-line

You can report a non – emergency repair on line by clicking here

Or, you can complete a repairs request on line by clicking here

During Office Hours

Report repairs between 8am and 6 pm Monday to Friday please use the following contact details:

Telephone: 0800 111 4013

Emergency out of hours

Out of office hours contact us on

Telephone:  0800 111 4013 and press 1.

Only use this number if you have a real emergency, or you may be charged for the contractor’s time.