Your Responsibilities

Your tenancy

Your tenancy is a legal contract between you and Longhurst & Havelok Homes. It sets out your rights and your responsibilities. When you sign your tenancy contract you are agreeing to keep to its conditions.
The main terms of your contract are as follows:

• You must pay your rent on the Monday of each week – covered under ‘Paying your rent’.
• You and the people you are responsible for must not act in a way that causes or is likely to cause nuisance or harassment to your neighbours and people living in your community.
• You must not use your home, or allow it to be used, for any illegal or immoral purposes, such as the sale of drugs, prostitution, or any other criminal activity.
• You must tell us straight away about any repairs that are needed to your home and any shared areas for which we are responsible – please see your Repair Handbook.
• You must allow us, or anyone working for us, into your home when we ask. We will normally give at least 24 hours’ notice, but in an emergency we may need to enter your home immediately. You must let us into your home each year to service your gas appliances.