Our Performance

We aim to give you an excellent standard of service that meets your needs. To help us achieve this we have worked in partnership with our residents to develop our customer service standard as well as a range of service standards that relate to more specific areas of our work.

Customer Service Standard

We aim to provide an excellent service at all times and our residents are actively involved in reviewing our performance against our service standards.

To find out more about our service standards and our performance please visit our publications area.