Resident Services

Welcome to our Resident Services section.

It's really important to us that we provide you with a great housing management service. We also recognise that many of you make this easier for us by keeping to the terms of your tenancy contract.

In this section you can find out about:

Income Team - find out about our specialist Income Team and the advice and information they can give you on paying your rent, and claiming welfare benefits. Find out about the big changes planned for benefits from April 2013.

Your Tenancy - Your tenancy contract is a legally binding agreement between you and L&H Homes. This section will give you some useful information about your tenancy, your responsibilities as a tenant and information on ending your tenancy. 

Repairs - As your landlord we are responsible for most of the repairs around the home, but there are also times when need your help so that your home remains a safe place to live. Report a repair online

Neighbourhood Management - We actively work with residents to help make communities better and safer places to live. We are committed to tackling all forms of race and hate crime and antisocial behaviour.

Getting Involved - We know that the best way to improve our services is by listening and learning from what you tell us. Why not find out how you can make a difference.

Complaints, Comments and Compliments - We think it's really important to know what you think of our services, good or bad - we've found that this is one of the best ways for us to develop and improve our services. If you have a problem let us know and we will do all we can to put it right.