Safeguarding means protecting an adult’s right to live in safety, free from abuse and neglect. Safeguarding involves people, communities and organisations working together to stop abuse and neglect happening.

Our safeguarding factsheet gives an insight into safeguarding responsibilities and what we will do if we become aware of a possible safeguarding concern involving one of our customers.   

If there is a child or adult in immediate danger or a crime has been committed it is really important that you phone 999 for the police.

You can also report your concerns directly to your local authority safeguarding adult or child team.

For more information please read our safeguarding leaflet

If you would like any help or advice around safeguarding concerns, please contact our customer service centre to speak to a member of our Neighbourhood Team.