Income Management

An important responsibility - before signing a tenancy agreement for one of our homes, we will tell you how much the total weekly charge is. When you become one of our tenants, you sign a tenancy contract with us. When signing the tenancy contract you agree to make sure you pay your rent in full and on time.

It is vital you pay your rent. As well as being part of your tenancy agreement with us, paying your rent is very important because it pays for all the repairs and other services you receive from us. There are many ways to pay your rent, visit our publications area for more information. To find out more about paying your rent online click here.

You can download our summary of our Income Management Service Standard and our promise to you.

If you're in arrears you can also use our Budget Planner to help you work out an affordable plan. Please complete the form and email a copy to our Income team who will contact you if they have any queries.

Welfare Reforms

The Government has set a clear course to reduce expenditure on welfare benefits, to simplify administration of the benefits system, and to improve incentives to work for benefit claimants. We recognise that these changes may have a significant impact for some households.  We will assist by keeping  you up to date with the changes and providing advice.  If you have queries or concerns about the changes please contact us on 0800 111 4013.

Credit Unions

Credit Unions are a financial cooperative owned and controlled by our members.They aim to provide access to ethical and responsible financial services. We have secured a common bond with Lincolnshire Credit Union which means all our residents have access to their savings and apply for resonable priced loans.

 All borrowers must be members of the credit union (you can apply for membership at the same time as applying for a loan). Loans are provided from the pool of savings created by other members living in the community.

For more information on credit unions please contact the Income Team or Lincolnshire Credit Union on 01522 528886 or