Income Team

Call freephone :  0800  111 4013

Opening Times : Monday – Friday, 9.00am – 5.15pm
The Income Team can handle all your phone calls about rent payments. They can also:

  • Advise you on how best to pay your rent

  • Advise you on benefits you may be entitled to

  • Refer you to other agencies that may be able to offer you support

  • Signpost you to independent, free organisations that can give you budgeting and debt advice

The team also monitor rent payments and will contact you if your account goes into arrears.

They will talk to you about how you can reduce your arrears; for example, by arranging affordable repayments.

You can also email :